Blue Sapphire Translations S.L. provides bespoke digital translation services. The right of withdrawal does not apply where digital content delivery has begun with explicit prior consent, confirmed at checkout.
Full refund if cancelled before we send the project brief form. Contact hello@bluesapphiretranslations.com with your order reference. Refunded within 5-10 business days.
Partial refund based on work completed: approximately 80% if under 20% complete; approximately 50% at 50% completion; no refund after first draft delivery.
Contact within 14 days of delivery if work contains material errors versus the agreed brief. We correct within the included revision rounds.
Email hello@bluesapphiretranslations.com with your order number. We respond within 2 business days.
Spanish consumers may refer disputes to the EU ODR platform at ec.europa.eu/consumers/odr/.